Gizmohelp — IPhone 5S Insurance Claim

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.gizmohelp.com

As my iPhone 5S is insured under Fluid Damage through GizmoHelp company.

My phone got influenced under fluid damage within a guarantee period and regarding my claim i complained on GizmoHelp on 16/Jan/2017. They registered a case against that and asked me to upload the relevant document on their website against My Complaint Number 91144447. I followed the procedure as per they recommend me.

Firstly, they asked me to wait for 48 hours as they forwarded my case to some 3 party company (New India Assurance) for the verification.

when i called him (GizmoHelp - [protected]) about the status of my claim then they told me that the claim was verified from their end.

Finally after 5 days i received mail from GizmoHelp :

"The claim ref. no. 9114447 has been rejected by the Insurer.
Claim Non-payable due to exclusion “7.9 Loss caused by incorrect storage, poor care and maintenance, careless use, gross negligence, incorrect installation and incorrect set-up”.
The cost of repair for this Device will not be paid by "GizmoHelp" or the Insurer."

I want justice against such a fraud company.

Insured Device : iPhone 5S Grey
Date of Purchase : 17/Jan/2016
Date of Incident : 16/Jan/2017
Insurance ID : 1004145