Gizmohelp — Iphone theft claim not being settled by gizmo and no response from them

Address:	New Delhi, Delhi, 208002
Website:	www.gizmohelp.com

I had purchased an Insurance Policy for Iphone and it was stolen last year, it has been almost 11 months and till date the company has not settled the claim, for past 3 month all docs required have been submitted and every time i follow with them, they are saying we have not got revert from Insurer and have escalated the case and will get back very soon, the same story is going on for past 3 months.

This is a fraud company and would advise no one to by Mobile Insurance from them, the customer service will just talk talk and escalate the case without any solution.

Claim ref. no. 9111337
Dear Customer,

Thank you for your email, we have noted your concern.

We are really apologized for the inconvenience caused to you.Towards your claim status, we would like to inform you that your current claim status in Claim Filed with Insurer. As per policy Insurer should need to update the final decision within 15-21 working days for the claim approval.

We are really sorry for the delay in final decision update by Insurer due to financial month's end. we have already escalated your case to concern department for the same update.Please wait till the Insurer update the final decision for your claim asap. you will get confirmation mail for the same.

For any further concern/query please write to us back or call us at[protected] between 10:00 am to 07:00 pm .
Regards,
Vicky
Gizmo Help | M: +91 [protected] | [protected]@gizmohelp.com | Live chat @ www.gizmohelp.com