Glamego.com — not receiving the monthly subscription box even after making payment. | |||||
My name is priyanka koley. My glamego id is [protected]@gmail.com. My order number is kbhwsormc. I bought the yearly subscription in the month of february, 2019 I have not received my october, 2019 glamego box, even after calling 12-15 times. After receiving no logical solution from the glamego customer care team, i have asked them to refund my money of october, november & december & january. (I purchased the yearly subscription) Still, they could not ensure me on that too. Whenever i called in this month, all they could utter that the box will be shipped soon. They even did send me tracking links also, not once but twice. Even after knowing that the box was not shipped yet. Actually the box probably never got shipped in the first place. My money is stuck now. I don't have my october glamego box with me also. Mind you, i m asking for refund because i have not received my monthly box. Its litetally! St november. Still the glamego team have no idea where my october box is. I even asked the glamego customer care team to provide their higher authorities contact details so that i get to know what the # is actually going on, but they didn't even do that. In this last month, not even a single time they contacted me on their own. I was the one contacting them, almost to the point of begging them to send my box or refund my money. It is hard-earned money. They can't just escape with the money. Yesterday i even sent them a mail regarding all this but got no reply. What kind of fraudulent company it is.. I will wait for another week, within this said time either glamego better refund the remaining months' money, or better send my october & november box monthly boxes within that period of time. I want justice. I am attaching all the evidence that will help you understand the issue better. Was this information helpful? | |||||
 3 Comments | |||||
Comments
Hi, Even I am on the same boat...I have also taken a long term subscription, but not yet received October box. I am alsi facing the exact same issue like you are facing. Inspite of repeated calls and emails I get the same answer that it will be shipped soon, even I have received the despatch mail...but they haven't actually dispatched it. They never contact back nor gives any assurance or solutions through mail. I don't know what to do now? I think this company is actually cheating their customers. They are turning into fraudulent company. Though I am their old customer, say I am dealing with them last 2 years, never faced this issue...but since last month they are actually harassing us.
Hope someone help us atleast we get our mission ney back.
Kavita
Hope someone help us atleast we get our mission ney back.
Kavita
Hi, Even I am on the same boat...I have also taken a quarterly subscription, but not yet received October /November/ December box. I am also facing the exact same issue like you are facing. In spite of repeated calls and emails I get the same answer that it will be shipped soon, even I have not received the dispatch email...but they haven't actually dispatched it. They never contact back nor gives any assurance or solutions through mail. I don't know what to do now? I think this company is actually cheating their customers. They are turning into fraudulent company. Though I am their old customer, say I am dealing with them last 2 years, never faced this issue...but since last month they are actually harassing us.
Hope someone help us at least we get our money back.
Hope someone help us at least we get our money back.
Vallari Iyer's reply, Dec 16, 2019
Their Website is not working. and the number is now always busy.
Contact Information
50/2 Kamini School Lane , Salkia, Howrah -711106, Howrah
West Bengal
India
West Bengal
India
glamego.com
File a Complaint
Hope someone help us atleast we get our mission ney back.
Kavita