Claimed

GlaxoSmithKline Complaints & Reviews

1.4
Updated: Feb 18, 2025
Complaints 30
Resolved
8
Unresolved
22
Contacts

File a complaint to GlaxoSmithKline

Having problems with GlaxoSmithKline?

File a complaint and get it resolved by GlaxoSmithKline customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

GlaxoSmithKline reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gomatthi
Oct 27, 2016
Report
Copy

Address: 641011
Website: india-consumer.gsk.com/en-in/products/viva

I am using viva since many years. Recently I find black sediment in the bottom. Is it iron ? Sand ?
I am concerned about health.
Want investigation from your side.
I am a doctor.
Photos attached.
In spite of sending mails to different Ids there is no response. The phone no given also lands in pharma division. +[protected]
contact.4.[protected]@gsk.com
[protected]@gsk.com
[protected]@vivagroup.in,
2.[protected]@gsk.com
Where to complaint?
+6 photos
GlaxoSmithKline customer support has been notified about the posted complaint.
Dr.Gomatthi, It is advised to lodge complaint with District Designated Officer (Food Safety) of your area.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    ManuelMickey
    from Kochi, Kerala
    May 29, 2015
    Report
    Copy

    Address: North Goa, Goa

    Dear Sir, I had bought Mother's Horlicks from an outlet in Goa in the mid week of May-2015. Box condition was good but when I opened box, Pouch inside box was open and nutrition powder was all scattered inside the box. I have also attached photos for your reference. From the batch number I guess it was manufactured at your Baddi Site. Batch Number is 23BB1B (03:08) Packed on 12/14.
    GlaxoSmithKline customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nvsushitha
      from Chennai, Tamil Nadu
      Nov 10, 2014
      Resolved
      Report
      Copy
      Resolved

      Dear Sir, We are using the Boost for children since 2009. Yesterday we have purchased Boost in M/s. Nataraja Super market, Villianur, Puducherry. The pack was intact. No damage was noticed. The details of the batch Number is given below Batch No. 03BB28 Mfg. Date : 08/2014 Please do the needful. Regards Prasada Rao
      Aug 14, 2020
      Complaint marked as Resolved 
      GlaxoSmithKline customer support has been notified about the posted complaint.
      ok
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        dgd6993
        Aug 29, 2014
        Resolved
        Report
        Copy
        Resolved

        my tube of Abreva was almost all air....

        As a longtime user of Abreva.. I use this product exclusively and have for as many years as I have seen it on the shelves. This time I found the tube I purchased was 85% air. I have to say I have used this many many times wih absolutely NO problems. And also one tube would sustain its contents for lengthy periods of time. This tube I purchased only less than a month ago and when i went to use it yesterday the tube was only used twice before...
        +2 photos
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        N
        News
        Jan 11, 2011
        Resolved
        Report
        Copy
        Resolved

        Beginning the New Year on an exciting note, GlaxoSmithKline Consumer Healthcare announced its foray into the toothpaste category in India, with its biggest global brand- Sensodyne Toothpaste. Sensodyne is the world's leading toothpaste for Sensitive Teeth and is the fastest growing GSK Oral Care Brands. It has a legacy of being a highly recommended brand by dentists across the globe.Sensitive Teeth is a condition where one feels a sharp, short pain in the tooth while eating or drinking anything hot/ cold/ sweet. Most consumers are unaware of tooth sensitivity as a problem & available simple solutions for the same. According to various studies, the incidence of sensitivity in India is currently estimated at 17% and only 4% of the total sensitivity sufferers visit a dentist.Mr. Shubhajit Sen, Executive Vice President - Marketing, GlaxoSmithKline Consumer Healthcare, India, commenting on the launch, said, "GSKCH has always endeavored to develop new products catering to the constantly changing needs of its consumers. It strives to provide them with products that help them live a better life. Tooth sensitivity is a growing occurrence amongst Indians, but unfortunately the awareness and solution around the issue continues to be low. Sensodyne is a consumer preferred and expert endorsed brand globally and we are excited to bring the benefits of this product to Indian consumers."The national launch of Sensodyne was preceded by successful test marketing in South India. The launch will be supported by a strong advertising and marketing campaign and 360 degree activation called Chill Test. The Chill Test will create awareness on the important issue of sensitivity amongst consumers and give them a chance to get themselves tested for dental sensitivity. The marketing plan also includes an extensive outreach to Dentists and Dental Colleges to create advocates for the brand.
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 

        Adulteration in boost health drinks

        I have purchased Boost 1kg refill in METRO CASH AND CARRY, Bangalore.In that i have found some sediments(clay). .How to proceed in that complaint
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          News
          Sep 13, 2010
          Resolved
          Report
          Copy
          Resolved

          In a bid to tap the fast growing sports drink market in India, GSK Consumer Healthcare  India last Thursday announced its foray into the segment with the launch of its new product that will directly take on PEPSICO's Gatorade. The Indian sports drink market is valued at around Rs 150 crore (US$32.4 million) at present and is estimated to touch up to Rs 400 crore in the next year.* Priced at Rs 40 for a 500ml bottle, GSKCH's 'Lucozade Sport' will compete with 'Gatorade' from PepsiCo, priced at Rs 35 for a 500ml bottle.* Initially, Lucozade Sport will be available at modern retail outlets, gymnasiums and select traditional retail stores.
          +1 photos
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nitinbhatt80
            from Agra, Uttar Pradesh
            May 30, 2012
            Report
            Copy

            GlaxoSmithKline/Horlicks
            nitinbhatt80 on May 29, 2012
            dishonest misleading
            its about there new ad. , which says as follows
            'nahi hua nahi hua akbar sai nahi hua
            nahi hua nahi hua jhasi ki rani sai nahi hua'

            how come they use such g8 names with such wrong massage,
            from where they got the details regarding akbar and jhasi ki rani , not able to drink a glass of milk .
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hannatanna
              Nov 14, 2011
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai City, Maharashtra

              Dear Sir / Madam,
              I purchased a total of 42 pkts of HORLICKS FOODLES to carry it abroad.
              Some packets I purchased from Andheri & some from Kurla. But I am not sure from which exact place I got few packets, which are already expired. Please note the details below FYIA.

              Its very shamefull to know such acts. How can somone sell a consumer expired product? & that too for an educated person like me? Coz we trust this shopkeepers & therefore dint checked the date.
              I hope you can catch the culprit with the below details provided?
              Highly appreciate your reply on my email id : [protected]@gmail.com

              MANUFACTURER :
              INDO NISSIN FOODS LIMITED,
              CENTENARY BLDG,
              28 MG ROAD.
              BANGALORE : 560 001 [FOR HORLICKS FOODLES]

              Please note : the manufacturer is not responsible, but the seller who sold after expiry date.

              Is it possible for you to check the seller on the basis of below details?

              PKD : 02/2011
              BATCH # : N3BCH
              EXPIRY : 09/11

              PRODUCT PURCHASED ON 10/11/11

              Many thanks in advance.
              Have a nice day!

              Regards,
              Hamza
              Aug 13, 2020
              Complaint marked as Resolved 

              Credit card issuse

              Credit card pin is not wrking
              Helpful
              2 other people found this review helpful
              2 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Ma. Rita Bascos Sarabia
                Sep 12, 2010
                Resolved
                Report
                Copy
                Resolved

                Drug allergic reaction ( Stevens-Johnson Syndrome)

                I am the mother of KATHERINE PEARL B. SARABIA, 14 years old, a student of Iloilo National High School, Special Science Class- 3rd year. My daughter was prescribed by her attending Physician Dr. Japhet P. Gensaya- Fernandez de Leon, M.D, FPPA to take your medicine Lamotrigine Lamictal 50 mg tablet. Due to your medicine, my daughter is now TERRIBLY SUFFERING from Stevens-Johnson Syndrome. She is in SEVERE PAIN, every inch of her body is FULL...
                +4 photos
                Helpful
                Found this helpful?
                8 Comments
                Report
                Copy
                B
                B.Pushparaj
                from Chennai, Tamil Nadu
                Jul 21, 2009
                Resolved
                Report
                Copy
                Resolved

                Dear Sir,

                I bought the IODEX on 16.07.2008

                Batch No.H9084
                Mfd: MAR 09
                EXP:FEB 11

                MICR: 89000014

                In which when I opend I was shocked to see a black Grease like
                foreign particle inside under the Bottle neck of the IODEX Bottle.

                I purchased it at

                Bill No.5649

                SRI VASAVI PHARMACY
                No.215/6, Gandhi Road
                Sriperumbudur - 602 105
                Kancheepuram
                Tamil Nadu


                My Address:

                B.Pushparaj
                C/o.Gangadharan
                D.No.2
                Nethaji Ist Street
                Sriperumbudur
                Ph.[protected]

                Kindly compensate
                Aug 14, 2020
                Complaint marked as Resolved 
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Padma Sharma
                  from Mumbai, Maharashtra
                  Apr 11, 2008
                  Resolved
                  Report
                  Copy
                  Resolved

                  From:
                  Padma V Sharma
                  52, Himgiri,
                  Pedder Road,
                  Mumbai- 400 026.

                  Date: 10/04/2008


                  To,
                  Karvy ComputerShare Private Limited,
                  Unit Glaxo Smithkline Pharmaceuticals Limited,
                  Plot no. 17/24, Vitthalrao Nagar,
                  Madhapur,
                  Hyderabad- 500 081.


                  Sir,

                  Ref: Folio No. GL/SHARVK04
                  Sub: Procedure for Transfer of Share

                  With reference to the above mentioned folio no. I would like to inform you that Mr.Vijaykumar Sharma the holder of the 146 Equity Shares in Glaxo Smithkline Pharmaceuticals Limited had expired on 17/04/2000. Hence I hereby request you to transfer the above mentioned shares in the name of Padma Sharma. The details of the Share certificate are as follows:

                  No of Shares Distinctive No. Distinctive No Certificate No.
                  From To
                  13 29078158 29078170 0452659
                  10 40936337 40936346 0964623
                  10 40936347 40936356 0964624
                  50 40936287 40936336 0964622
                  1 40936357 40936357 0964625
                  1 40936359 40336359 0964627
                  1 40936358 40936358 0964626
                  20 15588082 15588101 0263436
                  10 14224626 14224635 0160164
                  10 10627487 10627496 0109970
                  20 6975466 6975485 056777

                  The zerox Copy of the Death Certificate of Mr. Vijaykumar Sharma is enclosed with this letter for your reference.Waiting for your reply.

                  Thanking You,
                  Yours truly,



                  (Padma Sharma)
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Glaxosmithkline Pharmaceuticals ltd. — EPF ACCUMULATION NOT YET RECEIVED

                  Dear sir,

                  i had applied for the withdrawl of my PF accumulation on 31.08.2010 to Glaxo Smith kine pharmaceuticals ltd. but even after completion of almost two years they have neither given me the accumulations nor providing any kind of information or communication on this matter.

                  So, i just request you to kindly intervene into the matter and show me the right way.

                  Thanking You
                  Niraj Kumar Jha.
                  [protected]
                  mail id:- [protected]@yahoo.co.in
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit