Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care
Youngistan Business Solutions Pvt. Ltd.
Customer satisfaction rating: 14%
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48
COMPLAINTS

Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care

Youngistan Business Solutions Pvt. Ltd.

Webpage:
Facebook
Address
12, Hargovind Enclave, Karkardooma
Delhi
New Delhi District
Delhi
India - 110092

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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+91 92 6622 9292  [Whatsapp/Call]
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Additional info

India
D 41 Anand vihar, 4th floor Delhi Delhi, India, 110092

UK
29 Banner Close, Purfleet, RM19 1RN, UK



Customer satisfaction rating
14%
Complaints
48
Pending
17
Resolved
2
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 02:30 pm
SunClosed

Online Marketplace Store India [OMSI] / Online Medical Store India related photos (5)

Online Marketplace Store India [OMSI] / Online Medical Store India Complaints & Reviews

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Online Marketplace Store India [Omsi] / Online Medical Store India — unauthorized charges

 Farzin B on Apr 2, 2018
I ordered some medicines from the website OMSI (online medical store ) operative.On the time of order the show the availability of product now on a product.It was over 15 days that I didn't receive the goods.
I have paid amount costing Rs.2149 through credit card.After 15 days of rigorous follow-up they are asking to pay Rs.1400 additional for delivery.It is fraud website.
Now the website is sending customs slip in an email mentioning about extra payout.
The email id also mentioned in their response communication the mail bounce back that is mail@youngistanonline.com & wtsapp...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — order #2583752 - failed order

 Pineapplesnapple on Mar 1, 2018
I have not heard from online marketplace store india, formerly known as online medical store india, since 8 january 2018, regarding a refund for a failed order.

I have paid a total of rs.4935.00 including shipping.

They were not able to supply the product ordered and told me they would email me regarding the refund status. This was on 18 january. I have not received any communication since then.

I am very surprised as i have ordered from them in the past with no problem....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — regarding online purchase and refund of the product

 kingsley J on Jan 18, 2018
I have ordered for 2 medicated hair gel from their site and paid an amount of rs.2730 for the same while booking on dec 3rd 2017. They did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. They never attend the call, if attended they will not give a proper solution. They never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — minoxidil solution - product not received & no response from the stock holder

 rajeshshekar on Jan 5, 2018
Hi..

I have order an item (Minoxidil solution) order id : 2586997 from omsi.in on 1st jan 2018. But so far i have not received the item and also i couldn't able to track my order current status. I called to the customer care and sent so many mails to them but so far haven't received any reply from them. They are very irresponsible and rude with the customer. Kindly do it needfully.

Thanks& regards
Rajesh...
Complaint comments  Read comments [2]Complaint category Hair and Beauty Salons

Online Marketplace Store India [Omsi] / Online Medical Store India — industrial buying: fake product sent, request for return product no response

 Madhusudhanan Panchapakesan on Jan 2, 2018
I have ordered for gibson finger tip pulse oximeter vkb0024 from http://www.industrybuying.com on 16/12/17.

Order number:[protected].

But received a cheap chinese product without any instructions and user manuals. Raised a return on 24/12/17 request id re05c3c7a60f. No response from them other than request id which is an automated message.

When i added the product to my cart, i received many calls to complete the purchase, but after the purchase not even a single mail on my request....
Complaint comments  Read comments Complaint category Electronics & Appliances

Online Marketplace Store India [Omsi] / Online Medical Store India — product that i have ordered is wrong delivery i have ordered some thing and something has delivered so i need refund

 Kn Kavitha on Dec 26, 2017
Produt that i have ordered is wrong delivery i have ordered some thing and something has delivered so i need refund the product that have received it so too bad and worst quality and by order id no: [protected] so i need refund as soon as possible and we are calling customer care num there also no response from them so why u want to take order if u are not able to give good quality products and good service to customer...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Online Medical Store India (Omsi.in) — delivery of online ordered medicine and paid - online medical store india (omsi)

 Raghuraj Tiwari on Dec 12, 2017
Hello
Online medical store india,

I have ordered medicine under your order no. 2585275 and paid total amount thereto, a week ago.

On tracking of my order on your website it is showing status "processing" from the day one to as on date.

I tried to call you on your numbers but either it is going busy or if lucking started ringing no one is picking. It is really matter of concern.

Please revert urgently, either you delivery my order or refund my money within a week, otherwise i will file complaint against you....
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — i've ordered some medicine and they have deducted the amount through paytm they neither answer nor send

 preet1509 on Dec 12, 2017
This is in reference to the purchase. Now they neither answer my call nor message nor reply to my email. They say they have refunded my money. But neither do i have got a refund nor do they have my bank details.
You just made a successful payment of rs. 892.50 at youngistan business solutions pvt ltd
For future reference, your order id is 2585028....
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — i have paid for some stuff but they didn't send it.

 pritam00 on Dec 8, 2017
With deu regarts,
I have made an order of carnitine tablets on 29 november from omsi.in. I paid 621 rupees on 29 november via paytm gateway and [protected] this is my transaction id. But till now they didnt responded to any of my call or mail. Their mail system is disabled too. Please look forward to this. I am attaching the mail that they sent to me on 29 november...
Complaint comments  Read comments Complaint category Online Shopping

Online Medical Store Omsi India — order no #2585028 [Resolved]

 preet1509 on Dec 7, 2017
I had ordered for 3 strips of tablets and was provided a order number. The amount was deducted from my account a sum of rs.892/- viz dated 2nd dec. But till today no tracking detail has been provided. Their website said in stock. Whenever i try to call the number ([protected]) no one answers. Sent them emails, messages, whatsapp but no reply. I feel its a fraud company. Please look into the matter or else ill file a complaint at the earliest...
Complaint comments  Read comments Complaint category Pharmacy

Omsi — fraud!!! i'm wondering why this fake site has not been taken down yet

 Eren Lyngdoh on Dec 2, 2017
I ordered a product on 23nov... Up until now (2 dec) it still has the status processing... Ive contacted them time and again via mail, whassapp i have still havent got any response... So give me back my money back thieves!!! Im so pissed off right and now i want a refund
I hope this website will be taken down soon to prevent this fraudulent site from stealing anymore money from customers...
Complaint comments  Read comments Complaint category Cosmetics

Online Marketplace Store India - Omsi.in — cheat company omsi.in

 Amruta Ugrankar on Nov 23, 2017
I placed an order for renali tablets on 01 november. On 12th november, i sent a mail asking when they will send my product. They replied saying the product is not available and whether i want my money back. They did not have the decency to inform me until i asked. I agreed for the refund which i still have not received. I doubt i will ever see that money again.

Please never order from this site. They do not understand the urgency and importance of timely delivery of medicines. Neither are they professional....
Complaint comments  Read comments Complaint category Pharmacy

Online Medical Store Omsi — order cancelled money not refunded

 venkatesh tatikonda on Nov 11, 2017
I had orderd breo scalp massager through online medical store india on 1-8-2017. I paid an amount of rs 7599.5 through neft. After one day customer service acknowledged me that money received successfully. But, after one hour their representative called me and said ordered item price increased need to pay extra amount. I told them to cancel my order and refund my money. I had provided them with my bank details. Now they are telling, they can't credit my money through online bank transfer. They want me to provide my paytm number. So please take necessary action to get my money back. The people operating...
Complaint comments  Read comments [2]Complaint category Health & Beauty

Online Medical Store — ordered modicare shampoo

 Afshan Mina on Oct 19, 2017
I ordered from onlinemedicalstore.com two shampoos with order id[protected] on sept 17, 2017 and paid 417rs only. After that till now there is no news from them. Even if i call them there is no response not they ans back mail or call. Now they have blocked my phone number. Don't know how this scam is running openly and no action is taken against them...
Complaint comments  Read comments Complaint category Online Shopping

Online Medical Store Omsi — non-processing of order

 Veena Jayaram on Oct 16, 2017
On the omsi website, i had paid for 2 strips of restyl for my mother and had provided a prescription on omsi's request (Order number 2580449) on 28th september.
There has been no progress at all nor any action from them since.

Now its been more than 2 weeks and even the prescription wont be valid. They are not taking my calls or responding to mails. After going online, i see many such issues faced by others from omsi, and i am considering complaining against them.

Either send the medicines or refund the money!...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store Omsi — non delivery of medicine order and not informing about status.

 SanjayKumar0607 on Aug 25, 2017
Very bad experience. Looks like cheating.
Had placed an order i'd [protected]. No information after 10 days. Is it about medicine or some grocery?
After more than 10 days when asked about status they say give some time. I am resident of mumbai still they are not able to process the order. They still want some time without any specific date?

Sine i have paid. Could not buy from other place.
Are u seriously in to this business? Or with some other motive?...
Complaint comments  Read comments [1]Complaint category Online Shopping

Online Medical Store India Omsi — incredibly slow tat, bad service

 Abby 911 on Aug 10, 2017
Your service is horrible. Firstly you take Rs 100 delivery charge even for a place like Delhi. On top of it, you charge Rs 70+ as Paytm fee. Then you take 7-10 days to deliver a product to Delhi (even though your branches are all over the country). And then your customer service rep (who sounds like he's on dope) refuses to cancel the order saying the product is available with you, so cancellation is not allowed. Then the next customer service rep says cancellation is allowed, but the charges are Rs 200! I've had a horrible experience and I will never ever recommend your services to anyone....
Complaint comments  Read comments [1]Complaint category Pharmacy

Omsi Medical Store Online — I ordered soap in online from this omsi medical store

 Gudipati preethi on Aug 2, 2017
I ordered brunda soap in online from this omsi medical store before one month. If i call to this they are not responding. I send by mail they respond me that we are thing to get your product but after some days they didn't reply any thing to me. If i make a phone call they didn't lift the call. I tried two numbers. Whats going on. Ithink this is fake company. If you didn't respond to me i will post this in all fb and twitter.
I recommend to all that don't order any thing in this website. I. E omsi medical store. This is fake....
Complaint comments  Read comments Complaint category Other

Online Marketplace Store India — fraud site, doesn't respond after making payment

 G. Dilip on Jul 31, 2017
I have placed an order with ref 2570164 on july 17th and my order is still not processed yet. No response to my numerous calls made in an attempt to get an update. They either don't pick the call or its not available or switched off and they don't even respond to the emails sent. Website doesn't even give an option to cancel the order. Such a fraud company. They disconnect my call when i try calling them.
They don't have a basic etiquette to answer the customer call and solve the query. I need my refund. I made a mistake by placing an order in this site. They don't even have a coutertsy...
Complaint comments  Read comments Complaint category Pharmacy

Online Medical Store India Omsi — Medicines NOT delivered and NO Communication

 Neha Swaika on Jul 3, 2017
I placed an order with OMSI on 19/06, and received only one email saying- we have received your payment and a transaction id. Till date (03/07), I have no updates as to where the medicines are. I had ordered a medicine tixylix, shipping address hyderabad but till now havent received even a call/shipping mail from them. Will I ever get the medicines????...
Complaint comments  Read comments [1]Complaint category Pharmacy

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