Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care
Youngistan Business Solutions Pvt. Ltd.
Customer satisfaction rating: 38%
Submit a Complaint
60
COMPLAINTS

Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care

Youngistan Business Solutions Pvt. Ltd.

Website:
Facebook
Address
12, Hargovind Enclave, Karkardooma
Delhi
New Delhi District
Delhi
India - 110092

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
10
down
10
+91 92 6622 9292  [Whatsapp/Call]
up
7
down
10
up
0
down
6

Additional info

India
D 41 Anand vihar, 4th floor Delhi Delhi, India, 110092

UK
29 Banner Close, Purfleet, RM19 1RN, UK



Customer satisfaction rating
38%
Complaints
60
Pending
16
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 02:30 pm
SunClosed

Online Marketplace Store India [OMSI] / Online Medical Store India related photos (8)

Online Marketplace Store India [OMSI] / Online Medical Store India Complaints & Reviews

Sort by:

Online Marketplace Store India [Omsi] / Online Medical Store India — refund request

 sridhar_vsrn on Apr 3, 2019
Dear sir/madam

I have done wrong payment rs. 8900 dated 3-april-19 to mobile paytm no.[protected]Mohan).
And after it was sent i called to that number to revert me back money and it was not picked. I am completely helpless as i transferred amount from paytm wallet not from bank..
Paytm need to respond and got t my money back.

Thanks
Sreedhar
Mob: [protected]
Email: [email protected]
Complaint comments  Read comments Complaint category Other

Online Marketplace Store India [Omsi] / Online Medical Store India — bluetooth wireless speakers and headphones [Resolved]

 Vivekr384 on Mar 11, 2019
Dear ma’am/sir
I order one bluetooth wireless speakers and wireless earphones online product from https://frillmobile.com/m but product i got from address of loren store, 89 bmk~s.2, rohini, delhi. Although i got product on time but it is totally different product which i ordered. Kindly consider my problem and take a action as soon as possible.
Thank you...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — rs 100 deduction

 Balajs on Mar 11, 2019
Hi,

I have ordered the medicine gibil 40mg, they said they need prescription, i had send the prescription.in the prescription the medicine name is ginkocer, same combination and alternate medicine is gibil. After 3 days they are saying no stock and need prescription for gibil and they ask me to cancel and after i cancel they will deduct rs. 100 and refund my money. I didn't do any mistake and it is not mention in the website clearly. Thanks...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — pharmeasy- return medicine policy [Resolved]

 deeep74 on Feb 1, 2019
Disappointed with the return policy.. Was use to keeping stock of routine medicine for 45 days from the last 4-5 yrs.. Incidentally the doctor changed one of the medicines which was showing side effects on me. I asked these guys to make a correction in the monthly supply of medicines and to return and replace one medicine in the whole list which was denied and even the return medicine was refused because it was 31 days against pharmeasy 30 days return policy. I would like to bring it to your notice, when some one is using a medicines on regular basis for last 3-4 yrs it is a practise to keep such...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — non refunding of the payment id 219765283 [Resolved]

 inderpal2104 on Dec 3, 2018
We have ordered 10 strips of cadigut capsules on 1 dec 2018.
We have paid amount 1050. Company send us mail of repayment of 1050, and notify us that they had refunded us previous amount ie 1050 which is not received yet. It seems to be fraud. Please take immediate action against this fraud taken by this company. There are many complaints regarding refund of fees taken by this company on internet....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — take my money , ship me nothing , less response with empty words , always make me wait [Resolved]

 KOUYUPANG on Nov 15, 2018
Hello Sir,

U have take my money(316.95 (GBP)) on July 12 !!!

What date You will ship my package ?
#2803547 (July 12, 2018)?

The waiting days is more than 125 DAYs !
It's progressive to 5 months !

Please response me the newest situations anyway .

What is your serious solution for this ???
[protected][protected][protected]------
hello Sir,

U have take my money(316.95 (GBP)) on July 12 !!!

What date You will ship my package ?
#2803547...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — product delayed indefinitely & not enough effort made to resolve the issue [Resolved]

 Sb20 on Oct 26, 2018
The first purchase arrived in a month but the second product of mine code : 2805199 hasn't reached me yet. Whenever i ask for tracking details or status update i get a lame excuse "its stuck with customs". If u see i have ordered this product 2nd september 2018 & today is 26th october 2018! Plz look into it urgently!! They are very reluctant as its pre-paid...
Complaint comments  Read comments [1]Complaint category Food

Online Marketplace Store India [Omsi] / Online Medical Store India — payment done but medicine not received yet [Resolved]

 Raman kr jha on Oct 23, 2018
I have purchased medicine from online medical store in india (Omsi) on 28th of july 2018 & made the payment of rs. 2336.25. Payment receipt no - order #2803945 (July 28, 2018) through email (Id - [email protected]) is also attached below in attachment. After 2 days a call received regarding the ordered medicine is not available, now i want some other medicine, so pl arrange the same i want....
Complaint comments  Read comments [1]Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — take my money more than 3 months and ship me nothing [Resolved]

 KOUYUPANG on Oct 13, 2018
What date you will ship my package?
#2803547 (July 12, 2018)?
The waiting days is more than 92 days!
It's more than 3 months!
Please response me the newest situations anyway.

What is your solution for this???
What date you will ship my package?
#2803547 (July 12, 2018)?
The waiting days is more than 92 days!
It's more than 3 months!
Please response me the newest situations anyway.

What is your solution for this???...
Complaint comments  Read comments [6]Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — product delayed, not received and refund ignored [Resolved]

 Calvin Fernandes on Aug 13, 2018
Order - 2804054

I tried ordering a couple of items in early august through omsi and they accepted payment for such. Following this i only received a mail more than a week after placing the order asking for my prescription. Shouldn't the site make allowances to submit the prescription while paying! I had to wait for a week just for them to ask me for the documentation.

They hadn't shipped it and delayed my delivery. What's the point of medication buying online if you can't deliver it when it's required. I have since purchased it from a more reliable company which allowed...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — fish does not delivered or fund does not refunded [Resolved]

 Sudipta Bikash Dhara on Aug 3, 2018
I buy hilsa fish on eztrolley.com on 25.07.2018 of rs 1458.00. And its delivery date was 27.07.2018. But till dated fish not delivered or fund did not refunded. I email eztrolley.com for refund, they reply me also that they refunded the amount. But the amount does not credited to my account. Oder id was a18076416. Order id: a18076416, order date :[protected], preferred date :[protected], preferred time : 9 am - 1 pm, alternate date : [protected], alternate time : 1 pm - 4pm.
Delivery details was:-
Address flat no 102, aster block, sonesta cosmos apartment, maruti nager, malleshpalya,...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — my refund [Resolved]

 Asifpatel on Jul 7, 2018
Dear sir i have ordered for mtp abortion medicine my order no. Was 2803193 after order he ask for prescription but i was not having he told me to pay 500 extra will bring your prescription after i paid from 4 to 5 days he was not replying for my order status weather it was dispetched or not any update about my order daily 2 to 3 calls he receive my call but always he told your prescription is not approved by doctor when i was not in condition to wait for medicine i purchased by my near store and i told him to cancell my order on same day before i requested to cancell i ask him about my medicine...
Complaint comments  Read comments Complaint category Online Dating Services

Online Marketplace Store India [Omsi] / Online Medical Store India — unauthorized charges [Resolved]

 Farzin B on Apr 2, 2018
I ordered some medicines from the website OMSI (online medical store ) operative.On the time of order the show the availability of product now on a product.It was over 15 days that I didn't receive the goods.
I have paid amount costing Rs.2149 through credit card.After 15 days of rigorous follow-up they are asking to pay Rs.1400 additional for delivery.It is fraud website.
Now the website is sending customs slip in an email mentioning about extra payout.
The email id also mentioned in their response communication the mail bounce back that is [email protected] & wtsapp...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — order #2583752 - failed order [Resolved]

 Pineapplesnapple on Mar 1, 2018
I have not heard from online marketplace store india, formerly known as online medical store india, since 8 january 2018, regarding a refund for a failed order.

I have paid a total of rs.4935.00 including shipping.

They were not able to supply the product ordered and told me they would email me regarding the refund status. This was on 18 january. I have not received any communication since then.

I am very surprised as i have ordered from them in the past with no problem....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — regarding online purchase and refund of the product [Resolved]

 kingsley J on Jan 18, 2018
I have ordered for 2 medicated hair gel from their site and paid an amount of rs.2730 for the same while booking on dec 3rd 2017. They did not provide any details regarding the product for a month. So i got sceptical and when enquired continuously for a week they said the product was unavailable. For this itself it took more than a month. When enquired about the refund, they never give a proper response. They never attend the call, if attended they will not give a proper solution. They never respond to mail either. These people are fraudulent. After continuous mails and calls also they give lame...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — minoxidil solution - product not received & no response from the stock holder [Resolved]

 rajeshshekar on Jan 5, 2018
Hi..

I have order an item (Minoxidil solution) order id : 2586997 from omsi.in on 1st jan 2018. But so far i have not received the item and also i couldn't able to track my order current status. I called to the customer care and sent so many mails to them but so far haven't received any reply from them. They are very irresponsible and rude with the customer. Kindly do it needfully.

Thanks& regards
Rajesh...
Complaint comments  Read comments [3]Complaint category Hair and Beauty Salons

Online Marketplace Store India [Omsi] / Online Medical Store India — industrial buying: fake product sent, request for return product no response [Resolved]

 Madhusudhanan Panchapakesan on Jan 2, 2018
I have ordered for gibson finger tip pulse oximeter vkb0024 from http://www.industrybuying.com on 16/12/17.

Order number:[protected].

But received a cheap chinese product without any instructions and user manuals. Raised a return on 24/12/17 request id re05c3c7a60f. No response from them other than request id which is an automated message.

When i added the product to my cart, i received many calls to complete the purchase, but after the purchase not even a single mail on my request....
Complaint comments  Read comments Complaint category Electronics & Appliances

Online Marketplace Store India [Omsi] / Online Medical Store India — product that i have ordered is wrong delivery i have ordered some thing and something has delivered so i need refund [Resolved]

 Kn Kavitha on Dec 26, 2017
Produt that i have ordered is wrong delivery i have ordered some thing and something has delivered so i need refund the product that have received it so too bad and worst quality and by order id no: [protected] so i need refund as soon as possible and we are calling customer care num there also no response from them so why u want to take order if u are not able to give good quality products and good service to customer...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Online Medical Store India (Omsi.in) — delivery of online ordered medicine and paid - online medical store india (omsi)

 Raghuraj Tiwari on Dec 12, 2017
Hello
Online medical store india,

I have ordered medicine under your order no. 2585275 and paid total amount thereto, a week ago.

On tracking of my order on your website it is showing status "processing" from the day one to as on date.

I tried to call you on your numbers but either it is going busy or if lucking started ringing no one is picking. It is really matter of concern.

Please revert urgently, either you delivery my order or refund my money within a week, otherwise i will file complaint against you....
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Medical Store India — i've ordered some medicine and they have deducted the amount through paytm they neither answer nor send

 preet1509 on Dec 12, 2017
This is in reference to the purchase. Now they neither answer my call nor message nor reply to my email. They say they have refunded my money. But neither do i have got a refund nor do they have my bank details.
You just made a successful payment of rs. 892.50 at youngistan business solutions pvt ltd
For future reference, your order id is 2585028....
Complaint comments  Read comments [1]Complaint category Pharmacy

Recently Discussed

Online Medical Store Omsi
Regarding online purchase and refund of the product
Online Marketplace Store India [Omsi] / Online Medical Store India
product delayed indefinitely & not enough effort made to resolve the issue

Featured Complaints