Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care
Youngistan Business Solutions Pvt. Ltd.
Customer satisfaction rating: 33%
Submit a Complaint
68
COMPLAINTS

Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care

Youngistan Business Solutions Pvt. Ltd.

Website:
Facebook
Address
12, Hargovind Enclave, Karkardooma
Delhi
New Delhi District
Delhi
India - 110092

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
13
down
12
+91 92 6622 9292  [Whatsapp/Call]
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8
down
12
up
0
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6

Additional info

India
D 41 Anand vihar, 4th floor Delhi Delhi, India, 110092

UK
29 Banner Close, Purfleet, RM19 1RN, UK



Customer satisfaction rating
33%
Complaints
68
Pending
16
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 02:30 pm
SunClosed

Online Marketplace Store India [OMSI] / Online Medical Store India related photos (9)

Online Marketplace Store India [OMSI] / Online Medical Store India Complaints & Reviews

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Online Marketplace Store India [Omsi] / Online Medical Store India — online fraud by payment on google pay

 Hridyansh Blogs on Oct 7, 2019
Dear sir

I have received so many fake calls from many numbers when i started to do online business on fb marketplace
The person call from this no [protected] and saying that i am doing online payment on google pay for your product
And as k me to accept that but the request was to accept to pay them means that i will accept and enter my pass to pay amnt in them account this is seriously fraud

I have received msg to accept the payment req by them and ask me to enter my pin to pay them forcefully

Kindly take high action against them...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — order delay

 Divyanshee Jain on Sep 27, 2019
I have ordered a medicine nearly 15 days back but it has not reached now the are saying order something else i have did payment already so kindly refund my money. Iam totally disappointed from you so please make my complaint necesary and refund my money as soon as possible please its a humble request other wise i have to knock the doors of consumer court...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — gardenal 60 mg

 jonnyg on Sep 11, 2019
This is to inform the general public to desist henceforth from buying any product from this company (Omsi.in); else you will ultimately be defrauded. You will be risking your money, valuable time and the product. You may never get the product and you may never get your money back. For almost a year i bought a product called gardena 30mg, but i never got the product or the money back despite constant interaction to establish why, but there was no cogent reason whatsoever. Right now they have stopped totally responding to me....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — medicines

 Jostonfernz on Aug 9, 2019
Placed an order with them on 8th july worth 966 rs.
20190706111212800110168033077503641

I have been calling them for almost every day since the last 2 weeks.. No response at all.

Call got answered today and i was told that my medicines are not in stock and i have to wait more.. Also if i want to cancel. I will have to pay 100 plus 5%.

Thos is their inability to supply. Why should i bear the 100 plus 5%. Tomorrow, they might make customers wait 1 year and say it is company policy.

I got a blunt answer, saying do whatever you want....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — no refund of product payment

 Urvashee on Jun 25, 2019
Omsi is a complete fraud. I ordered a product and paid in full (Including 5% paytm plus rs100 surcharge). After 3 hours, an email came saying that “product arrangement will take approx 3-4 weeks & 1% chance is there that your product may get stuck in the custom so in that case custom clearance charge will be paid by you, also in case if it gets stuck then it may take more than one month approx time to arrange this product.” i cancelled, and requested refund by email that same day. After 10 days, refund did not show in my bank account. Further enquiries revealed that omsi denied receiving my...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — even after 15 days my order status is same and not even processed

 balanarsireddy on Jun 20, 2019
I have placed an order in omsi.in and paid the amount online.
I have sent required prescription which they have asked and after that no update from them.
I have tried calling customer service number#91-[protected], No proper response and sometime even they will not lift the call.
So i have whatsapp to cancel my order. No response.
Again i sent whatsapp message to cancel my order and informed them if they are not going to cancel i will complain.
Again i have called them for cancellation, Now they are saying Rs 100 cancel charges and 5% on total amount will be deducted...
Complaint comments  Read comments Complaint category Health & Life Insurance

Online Marketplace Store India [Omsi] / Online Medical Store India — pharmacist and medical area space/square feet

 Misaa khan on Jun 17, 2019
I would like to lodge complaint against a Medical Store – Vidharbha medical Shop, chaman shahwali, University Road, Camp Amravati.444602  Maharashtra.

There is no person with D-Pharm/B-Pharm  in that medical shop and if doctor prescribed one medicine, they are giving some other medicine.

And very Important think "Medical Area Space"
This medical shop area space is very small, By Indian Government  Pharmacy Rule medical Area Space 107.686 square feet . But this medical shop area space is very small, this medical is not eligible for Rules of area space / square...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — order #2810971 (january 15, 2019)

 Luciav on Jun 14, 2019
I have ordered various items from this site (https://omsi.in) in January 15, 2019 (order #2810971). I have made the payment immediately, yet nothing happened. I sent them more than 20 emails asking about my order, yet they did not answer. After informing them that I will file a complaint against them to the Delhi Digital Police of the Ministry of Home Affairs, they told me to be patient and understand them that they had some problems with their orders.
On April 10, they sent me the following message:

”Dear Customer,

We had already shipped your order from...
Complaint comments  Read comments Complaint category Health & Beauty

Online Marketplace Store India [Omsi] / Online Medical Store India — refund request

 sridhar_vsrn on Apr 3, 2019
Dear sir/madam

I have done wrong payment rs. 8900 dated 3-april-19 to mobile paytm no.[protected]Mohan).
And after it was sent i called to that number to revert me back money and it was not picked. I am completely helpless as i transferred amount from paytm wallet not from bank..
Paytm need to respond and got t my money back.

Thanks
Sreedhar
Mob: [protected]
Email: [protected]@hotmail.com...
Complaint comments  Read comments [1]Complaint category Other

Online Marketplace Store India [Omsi] / Online Medical Store India — bluetooth wireless speakers and headphones [Resolved]

 Vivekr384 on Mar 11, 2019
Dear ma’am/sir
I order one bluetooth wireless speakers and wireless earphones online product from https://frillmobile.com/m but product i got from address of loren store, 89 bmk~s.2, rohini, delhi. Although i got product on time but it is totally different product which i ordered. Kindly consider my problem and take a action as soon as possible.
Thank you...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — rs 100 deduction

 Balajs on Mar 11, 2019
Hi,

I have ordered the medicine gibil 40mg, they said they need prescription, i had send the prescription.in the prescription the medicine name is ginkocer, same combination and alternate medicine is gibil. After 3 days they are saying no stock and need prescription for gibil and they ask me to cancel and after i cancel they will deduct rs. 100 and refund my money. I didn't do any mistake and it is not mention in the website clearly. Thanks...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — pharmeasy- return medicine policy [Resolved]

 deeep74 on Feb 1, 2019
Disappointed with the return policy.. Was use to keeping stock of routine medicine for 45 days from the last 4-5 yrs.. Incidentally the doctor changed one of the medicines which was showing side effects on me. I asked these guys to make a correction in the monthly supply of medicines and to return and replace one medicine in the whole list which was denied and even the return medicine was refused because it was 31 days against pharmeasy 30 days return policy. I would like to bring it to your notice, when some one is using a medicines on regular basis for last 3-4 yrs it is a practise to keep such...
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — non refunding of the payment id 219765283 [Resolved]

 inderpal2104 on Dec 3, 2018
We have ordered 10 strips of cadigut capsules on 1 dec 2018.
We have paid amount 1050. Company send us mail of repayment of 1050, and notify us that they had refunded us previous amount ie 1050 which is not received yet. It seems to be fraud. Please take immediate action against this fraud taken by this company. There are many complaints regarding refund of fees taken by this company on internet....
Complaint comments  Read comments Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — take my money , ship me nothing , less response with empty words , always make me wait [Resolved]

 KOUYUPANG on Nov 15, 2018
Hello Sir,

U have take my money(316.95 (GBP)) on July 12 !!!

What date You will ship my package ?
#2803547 (July 12, 2018)?

The waiting days is more than 125 DAYs !
It's progressive to 5 months !

Please response me the newest situations anyway .

What is your serious solution for this ???
[protected][protected][protected]------
hello Sir,

U have take my money(316.95 (GBP)) on July 12 !!!

What date You will ship my package ?
#2803547...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — product delayed indefinitely & not enough effort made to resolve the issue [Resolved]

 Sb20 on Oct 26, 2018
The first purchase arrived in a month but the second product of mine code : 2805199 hasn't reached me yet. Whenever i ask for tracking details or status update i get a lame excuse "its stuck with customs". I[censored] see i have ordered this product 2nd september 2018 & today is 26th october 2018! Plz look into it urgently!! They are very reluctant as its pre-paid...
Complaint comments  Read comments [1]Complaint category Food

Online Marketplace Store India [Omsi] / Online Medical Store India — payment done but medicine not received yet [Resolved]

 Raman kr jha on Oct 23, 2018
I have purchased medicine from online medical store in india (Omsi) on 28th of july 2018 & made the payment of rs. 2336.25. Payment receipt no - order #2803945 (July 28, 2018) through email (Id - [protected]@omsi.in) is also attached below in attachment. After 2 days a call received regarding the ordered medicine is not available, now i want some other medicine, so pl arrange the same i want....
Complaint comments  Read comments [1]Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — take my money more than 3 months and ship me nothing [Resolved]

 KOUYUPANG on Oct 13, 2018
What date you will ship my package?
#2803547 (July 12, 2018)?
The waiting days is more than 92 days!
It's more than 3 months!
Please response me the newest situations anyway.

What is your solution for this???
What date you will ship my package?
#2803547 (July 12, 2018)?
The waiting days is more than 92 days!
It's more than 3 months!
Please response me the newest situations anyway.

What is your solution for this???...
Complaint comments  Read comments [6]Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — product delayed, not received and refund ignored [Resolved]

 Calvin Fernandes on Aug 13, 2018
Order - 2804054

I tried ordering a couple of items in early august through omsi and they accepted payment for such. Following this i only received a mail more than a week after placing the order asking for my prescription. Shouldn't the site make allowances to submit the prescription while paying! I had to wait for a week just for them to ask me for the documentation.

They hadn't shipped it and delayed my delivery. What's the point of medication buying online if you can't deliver it when it's required. I have since purchased it from a more reliable company which allowed...
Complaint comments  Read comments [1]Complaint category Pharmacy

Online Marketplace Store India [Omsi] / Online Medical Store India — fish does not delivered or fund does not refunded [Resolved]

 Sudipta Bikash Dhara on Aug 3, 2018
I buy hilsa fish on eztrolley.com on 25.07.2018 of rs 1458.00. And its delivery date was 27.07.2018. But till dated fish not delivered or fund did not refunded. I email eztrolley.com for refund, they reply me also that they refunded the amount. But the amount does not credited to my account. Oder id was a18076416. Order id: a18076416, order date :[protected], preferred date :[protected], preferred time : 9 am - 1 pm, alternate date : [protected], alternate time : 1 pm - 4pm.
Delivery details was:-
Address flat no 102, aster block, sonesta cosmos apartment, maruti nager, malleshpalya,...
Complaint comments  Read comments Complaint category Online Shopping

Online Marketplace Store India [Omsi] / Online Medical Store India — my refund [Resolved]

 Asifpatel on Jul 7, 2018
Dear sir i have ordered for mtp abortion medicine my order no. Was 2803193 after order he ask for prescription but i was not having he told me to pay 500 extra will bring your prescription after i paid from 4 to 5 days he was not replying for my order status weather it was dispetched or not any update about my order daily 2 to 3 calls he receive my call but always he told your prescription is not approved by doctor when i was not in condition to wait for medicine i purchased by my near store and i told him to cancell my order on same day before i requested to cancell i ask him about my medicine...
Complaint comments  Read comments Complaint category Online Dating Services

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