Global Export Service — amc

Address:

Lohegaon Road, 108, CHRRYSALIS, Pune, Maharashtra, 412207

We have subdcribed for 2 years annual renewable maintenance service from global export service for our kitchen chimney (Faber model) on 28th dec 2018.
In the armc it was mentioned clearly that they will provide 3 free service per year, however they have only given 1 service till date. Also they took the chimney lights for replacements and have not yet returned the lights till date. They have only give new excuses every time we have called and followed up on this matter. I also have watsapp chat instance where they have said they will refund the amount however they have stopped responding now. I have rs 6750/- as the amount for contract and i need the entire amount to be refunded and they have completely failed to deliver on the promise/assurance provided before the contract amount was paid. Please help me on getting this matter sorted out.
Company details: global export service, 1st floor, lane no1, opp kk market, kk road, pune-411043. Tel - [protected]/[protected]
Regd:ahkpg0925fsd001,
Contract no 388.