Global Hospitals Group — poor customer service

Address:Mumbai City, Maharashtra, 400012

Global hospitals, parel, mumbai

My dad had a fall last weekend and i tried the emergency number a hundred times. No one picked up emergency and you call yourselves a 7-star hospital!! What a shame.
Now wanted to know about the timings for a dexa scan. Called. After 100 rings some lady answered the phone in a language only she knows! With great difficulty i understood she was unable to transfer as the radiology department wasn't picking up. She gave me the direct number of radiology department, which i am trying 67670109 for the last 15 minutes, but no one is picking up.

What a 7 star hospital!.

The staff is either busy gossiping or has no time to pick up the phone.

After the malaysians have injected money, i find the service has gone down sharply.

Hope they wake up to customer feedback!!!
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    Global Hospitals Group Phone
    +91 80 2625 5555
    Global Hospitals Group Address
    67, Uttarahalli Road, Kengeri, Bangalore, Karnataka, India - 560060
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