[Resolved]  Global Tree — duped for overseas immigration services by global tree

Address:	Hyderabad, Andhra Pradesh
Website:	www.globaltree.in

I was continuously followed up by marketing manager of global tree-overseas immigration agency - andheri west, mr. Baskar - [protected] for canada immigration. After signing an agreement and terms and time period explained by them for overseas immigration services. He explained me once i make payment to them they will send my educational certificates for wes verification and report will be received maximum by 1 month and then rest of the formalities will be completed. So maximum period to get visa will be 6 months from date of payment. So i paid them rs.47200 on 16-nov-2017 for their services.
They assigned my case to their process consultant ms. Geetha arya - [protected] based at hyderabad office. Geetha iyer's team member ms. Sreelaxmi called and explained me documentation required in bits and pieces, once i sent her all documents by professional courier services she did not confirm me acknowledgement of documents, neither she was available on phone whenever i called her. After complaining to marketing manager, they changed the team member to mr. Adithya and he confirmed me receipt of documentation and again gave me revised list in jan'18. After sending him additional documents and making payment for wes verification on 14-feb-2018, i updated them to send my original transcript documents to wes. I again did a follow up with them on 28th feb and mr. Adithya assured that documents have been already sent to wes and verification will happen shortly.
However after checking almost a month on 18th march at wes site, i found out that my documents have not been despatched by global tree and status was pending for documents. I raised my concern to them and asked them to provide despatch detail and communication trail with wes which mr. Baskar and ms. Geetha both failed to provide.

I asked them to refund my amount due to false communication, wasting my precious time and cheating me for rs.47200 for their services and additional cost of rs.15000 for wes.

They have still not given my refund, neither any communication and update on their part, hence i would like to file a complaint against them and request my full refund with interest amount.