Glowroad — Order ID:[protected] rejected

Hi Team,

Order ID:[protected] rejected

i again got a message that the return is rejected, i have called your call center 4 times regarding the issue, escalated return pickup and to my frustration again it is rejected.

I am losing trust on the entire process and most importantly i have been spending more than 90 mins on this issue.

You need to understand that you are literally forcing us to select "Did not fit customer as the issue" or any other issue being selected is being rejected.

If thats the case i really dont know why you have other options.

I dont know whether you take geneuine interest on the customer base, i would prefer your top sale executive talk to understand how currently the customer service is detoriated, in our service industry we say "Standard reply to specific issue" - this is what is happening with your team today.

You will lose business over a period of time, if you dont act fast. I was promoting your products, now i am scared to do so with the kind of service.