[Resolved]  Go Ads India — Go Air not rescheduling or refund cancelled flight

PNR:Y6DSYF
I had Go AIR connecting flight from Pune to Lucknow via Delhi on 8th June, 20 on same PNR as I booked from Pune to Lucknow but my connecting flight got cancelled from Delhi so I don't know if my full flight is cancelled or not.. Ideally if airlines can't arrange a flight they should reachedule.I have been trying to contact customer care through call & emails since 5th June but no luck.Neither I was able to reschedule by myself before departure of my flight nor post that..Even I received the on boarding sms from Pune but there was no point in travelling as there was no onward flight...On 5th I was lucky to connect customer care for a min and she said full flight is cancelled in these cases as there is no Go Air flight to accoomodate me from Delhi and she kep phone on hold for hour without supporting and same thing happened yesterday .Dropped so many emails, calls, Tweets but no reply and full harassment...I am severely depressed as my money seems lost due to lack of Go Air support.. Attaching Portal snapshot where I was unable to reschedule flight as it was greyed out and error while rescheduling post take off, Customer care phone logs who kept me on hold for an hour and didn't respond, cancellation email received