Go Air Airlines — Cancelled Flight scheduled on July 11th by Go AIR and Bad Customer Service

Address:Pune, Maharashtra, 411007
Website:www.goair.in

I had booked a flight from Cochin to Mumbai on 11 July. Got an sms from go air saying the flight is cancelled and reach out to customer care. First of all I don't understand why we have to call customer care if Go air cancelled the flight. It should be their responsibility to contact the customer.

Called the customer care number. which was waiting on another call.

After many attempts the call went through but no one bothered to pick up.
I am not sure how to proceed now.
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