Go Air — Checked In bag heavily damaged

chaturvedirohit123

Address:

Bangalore, Karnataka

My name is Rohit Chaturvedi, I boarded GO-AIR flight number G8-286 with PNR number 0MGEVG from New Delhi to Bengaluru on 5th of December 2014. I checked in my bag at New Delhi airport before boarding the plane in robust condition. Once i boarded the plane, i was asked to get to down to confirm if one let out baggage was mine, which i confirmed. But my bag was in terrible state, it was heavily damaged beyond repair. I was asked to consult ground staff at Bengaluru airport regarding this which i did and your staff confirmed that indeed the bag is damaged heavily. PFA : The screenshot of the damaged bag.

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Jan 23, 2015

Updated by chaturvedirohit123 I dropped a mail to the concerned department and got a confirmation stating maximum 1500/- can be paid for the damage or they can pay for the repairing charges.
Since the bag is beyond repair and no bag can be purchased for as low as 1500/-, i at least want a settlement which offers me a similar bag or proper compensation for the same.