Go Air — complaining about harassment by the staff of go air

Address:New Delhi, Delhi, 110001

Hi

We have booked the flight of go air to visit srinagar from new delhi on june 17, 2017 at 9:25 am. Flight number is g8128. Go air has preponed the flight on their own at 8:55 am which is actually not suitable to us and informed us. We have reached on time and take a boarding pass. But due to negligence by staff who was on duty at boarding gate we have missed the flight as he is calling at wrong number which was not updated with go air records and which cost us mentally harassment and for the amount of inr 20 k.
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My journey was on 10 july 2017 by go air and
My booking reference is IKGJJT
and date of booking was 18 june 2017 from delhi to ranchi .
but flight had cancelled from patna to ranchi
pan no is AACCG2599K
I HAVE NOT RETUREN ANY AMOUNT
Dear Sir,

I have not received the refund amount of the cancelled flight of 20 Sept 2017 from LKO to kolkata. The details are as under :-
Name - Mr Narender Singh Roka
PNR No - LEPOGG
Amont Rs 3923.00

Rgds
Col D S Roka

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