[Resolved] Go Air — Complaint | |||
I booked my Wife return journey from nagpur to delhi PNR-KGOW7M. my wife is pregnant and was advise not to travel on long flights therefore i booked direct flight without any transit. Your team members have called twice to amend the flight as it was cancelled. i had no option left but to take immediate decision and change the date however now the doctor has asked my wife to not to travel for long hours and because of this reason i had no option but to cancel the flight. i requested the call center person to be flexible as i was when they requested me to change the flight but they were rude and never understood my concern. i would like to have complete refund without any cancellation fee as it is a genuine case and changes happened because of your flight cancelation. Please do not show that you are only there to earn money and not for customer service. Your immediate revert will be appreciated. Regards Nikhil Chandra [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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