[Resolved]  Go Air — Customer care not responding. Calling from two hours

Address:

Bangalore, Karnataka

I got a message today morning that my flight has got cancelled and I have to visit www.goair.in or call [protected] / [protected] to modify or cancel my booking at no extra fee. I have been trying to call right from the time I got the message at 11.22 AM, but they keep me waiting and waiting until I cut the call out of frustration. I have been wasting a lot of time to reschedule my ticket, but it seems the customer care numbers are just a joke and are virtually non-existent. Didn't expect such a lame behaviour from an airlines like goair. I am a frequent traveller and I have seen other airlines handle cancellations much better. Amongst all customer care services I have dealt with in my life, I have never had such a terrible experience.