Go Air — flight cancelled and not got refund after 4 months also (senior citizen)

Website:www.goair.in

I had booked flight from go air dt.21/02/2020 for ranchi - mumbai; up and down. Due to covid-19 these flights were cancelled but till date had not received the refund of the tickets yet.
Details are as follows :-

1.
R pnr - rw21bb1395
Airline pnr - byqq7n
Date of travel :- 11 may, 2020.
Flight no - g8 2502 (Mumbai to ranchi)
Traveller (2)- mr jugal kishore maroo ; mrs pushpa maroo
Gross amount rs. 8150/-

2.
R pnr - rw21bb1444
Airline pnr - lezrxx
Date of travel :- 11 may, 2020.
Flight no - g8 2502 (Mumbai to ranchi)
Traveller (3) - mr yatinder nath singh; mr daulal mohta, mrs pushpa mohta
Gross amount rs. 13103/-

3.
R pnr - rw21bb1484
Airline pnr - a2gstl
Date of travel :- 02 may, 2020.
Flight no - g8 2503 (Ranchi to mumbai)
Traveller (5) - mr jugal kishore maroo ; mrs pushpa maroo; yatinder nath singh; mr daulal mohta, mrs pushpa mohta.
Gross amount rs. 23234/-

Note :- as all passengers are senior citizen so will not travel in near future (2-3 years)

Kindly refund the amount at your earliest as we are badly in the need of funds.
Please do the needful at your earliest
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i had mailed many time to Go Air customer support but no response is given yet.
service request number is G[protected]. / G[protected] /

We all are senior citizen. So will not travel for few years any were.
We are in need of Funds urgently.

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