Go Air — Irresponsible behaviour by Airlines for considering Women Safety | |
Dear sir,
Need to understand why your team is refraining from answering my specific concerns :-
* I have booked ticket for travel of My wife from Bhuvaneshwar
to Mumbai for 12th April 2015. The booking was well planned in Jan'15 to take price advantage.
* Due to change in flight timings from 11am to 7.25am it was
very difficult for my wife to reach Airport at desired time from the place where she was suppose to stay (approx.. 3.5 hours drive from Airport).
* I requested air line to accommodate her in alternate flight
(with suitable timings between 11am to 5pm, which airlines refused as they had only single flight that too only at 7.25am) or change the sector.
* Also, it is commercially incorrect on Airline part to charge
full money for Advance bookings - hold it for considerable time with them and offer only 100% refund (what about cost of interest??).
* Further, when a passenger request them for a change a huge
amount is charged as Penalty, why similar compensation should not be paid to me, when alternative flight is available at such high cost.
* The intention of Go-air was very clear as the change in
timing was not intimated to me or my wife by any mode thru them and I came to know about this thru one another person who was also trying to book the same flight.
* I consider that Airline must ensure passenger comfort as
well as safety and should not restrict them under their own policy which is not favorable to passengers.
* Details of Travel are as follows:-
Passenger name : Bhavana Dubey
Date of Travel : 12th April 2015
Date of booking : 14th January 2015
Sector : Bhuvaneshwar to Mumbai
Fare at the time of booking : Rs. 3000/- approx..
Fare as on today for flight available at similar timings (around 11am) :
More than Rs. 6500/-
PNR : FBZY4I of Go-Air
I request you to please help me in getting respectable treatment for my well plan travel without any financial impact to me.
Please revert back.
Thanks,
Ashish Dubey Was this information helpful? | |
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