Go Air — missed flight because of wrong information given

Address:

Flat 301 sector 1 new panvel, Mumbai City, Maharashtra, 410206

Helloo,
I have booked a ticket from akbar travels website by go air arlines
On 10th august 23:59 from mumbai to kannur the pnr number is ve9y5u
Yesterday night at 11:41 i got a massage from go air that saying your flight has been rescheduled to 1:15 so as per that i reached air port by 11:45 once i reach counter got the information that my flight is been diparted 15 minutes before the scheduled time. So cant do any thing only option that we can offer a ticket for next day after noon, at 1:30 and no accommodation will be provided for the same..

As per my concern i was traveling to attend a urgent function, next day morning delay may result missing the function and costed me lot, also i i want to travel again next then i have to say in hotel near air port as i came from new panvel,

The mistake has happened from your goair side and goair ask me to accept only thrier convineance option non of my demand was acceptable for go air

And the behavior of staff and managers was very unprofessional.. They don't care or treated me as customer..

My demands was genuine

1. Give me refund as per traveling date amount not my booking date mount (If i need to travel any other airline i have to pay more)
2. Arrange me a ticket to calicut next day with any flight
3. If i am traveling next day arrange me accommodation (Because i came from far going back and coming will cost me)

I have already made a complaint in air port police station and i am going to consumer court with all the evidence and the loss of money and time had

If you can take nessecery action as soon as will better

Atttaching the sms which i reacived

Thanks and regards
Yazar
[protected]