Go Air — Refund for cancelled PNR

Address:	India
Website:	GoAir.in

I have cancelled my reservations made with Go Air PNR#ZYQW2D on 26-Feb-2021. They informed that refund will be transferred to same mode of payment and that it will be done in 7to10 days. After this period when i contacted Go Air they informed that payment mode was declined and they asked me to provide my account number to perform NEFT transaction. In my next follow up after 7to10 days Go Air informed that refund amount was send to my account on[protected]. Till date I haven't received this refund amount to my account and when asked for clarification they simply mentioned we will check with concerned and get back.