Go Air — refund of ticket for the flight cancelled by goair

Address:

New Delhi, Delhi

I had booked my goair flight ticket from new delhi to patna (Pnr-r4ev2f) scheduled on 01.01.2020, but the flight was abruptly cancelled by the airline. I had booked my return goair flight ticket from patna to new delhi (Pnr-c25jhl) scheduled on 04.01.2020. Due to the sudden cancellation of my new delhi-patna flight by the airline, i could not travel to my destination and thus i was compelled to cancel my return goair flight ticket. I am seeking refund of both the above-said flight tickets as owing to the irresponsibility of the airline i had to cancel my entire trip.

I have already written thrice to the goair nodal officer, to only get a lame response that my issue has been sent to the concerned team and they will revert shortly which has never happened. I am seeking full refund on both my flight tickets as soon as possible.

Neha singh