Go Air — refund status

Address:

Pune, Maharashtra

I had booked a ticket with Go Air On 29august 2014.on 9Nov 2014 my flight was cancelled by go Air due to bad weather.Since that day i have been calling, emailing everyday but no one seems to be concerned about the plight of the customers.i have had to wait for at least 20mins everyday before someone answers.They absolutely do not transfer calls to there supervisors and if luckily someone does agree to transfer after 5mins the same person tells me that the supervisor will call me back within an hour.After 45days of waiting I am still to receive a call back.I have absolutely no idea where my money is, when I will get it back, whether i will get it back.i have spent 1000rs just being on hold with these people.A middle class person does not have enough money to put up with the antics Go Air is showing.Finally today I have lodged a complaint with the consumer court. PNR-S2FD2R Email-chitrangada.[protected]@gmail.com