Go Air — Regarding Boarding pass

Address:

Mumbai City, Maharashtra

Dear Sir, I Monali P Sanghvi, had booked ticket for your airlines details of which are mentioned below. I reached at the airport at 5:00 am in the morning, but it was my first time so I didnt knew we need to take boarding pass. Everyone were standing in the luggage que, So I ask security whether for go-air we need to stand here and he told me yes. But that que was long and after security checked me they told I need to first get the boarding pass and then at 5-25 hrs I went to get it but they told they wont give me boarding pass as it has been already closed. I requested even your deputy offficer but no one willing to concern about me. And suddenly one of your officer came there and told to your staff that flight is already full. How could that be possible if we passengers didnt board and no one listened to us and didnt gave the ticket.They instead resheduled flight at 16-40 hrs in the evening but I already missed my interview So I cancelled it at 13-00 hrs. Because of all this stuff I missed my interview at singapore for Phd. I want you to look in this matter very seriously and I do need reply early. Flight: G8-317; Airline PNR: G0XUTT; E-ticket no: G0XUTT Regards Monali P Sanghvi Mob no: [protected]; [protected]