Go Air — Regarding Mistyped Sir Name while booking

Address:

Nagpur, Maharashtra

I had booked a ticket from Delhi to Guwahati on 26 th Jun 15 with following Details PNR: 1FB87B Name : Abhilash Actual Sir Name : Sharma Mobile: [protected] email: abhilash.[protected]@live.com Sir Name Mistyped as : shmaar During the process of booking i mistyped the sir name as shmaar. I made calls on the same date to customer care for correcting this mistake, which can be easily done at the company"s office. But they answered that the policy of company does not permit this correction and you have to cancel the ticket and rebook it. Finally i asked them to cancel the ticket. If this type of problems can be corrected within a minute or two by other Airlines then what is the problem with GoAir. I used to prefer Go Air for Travels, but this incident has made me so much annoyed that i booked ticket with other airlines. So simple vis this to correct this type of problems, then why do you not help the customer in this regards. Dr. A.K.Sharma