Comments
I have same experince with go air. it is the worst airline service in the world.
GoAir is pathetic, I just called the customer support to check if I can get a very minor name modification be done.. I have spelled the first name on the ticket person as "Siva" however the actual name is "Shiva". so wanted to check this wit the customer support executive about what the process is to make this possible. BUT I heard the customer support executive (the pathetic airline executive) say that it is not possible since they don't have this provision, the only way is to cancel the ticket (by paying 3200 INR cancellation charges for a ticket cost of 5000 INR). isn't this a BIG money racket ??? (yes it is !). I am very disappointed and will never book GoAir again.
Yes, provision for rectification in name should be there without costing to the customer. I have also booked a ticket with the name as Aaditya Bapat which should be Aditya Bapat. Immediately I called the customer care executive but I could received the answer that it is not depend on the Airport Authority whether to allow the passenger. But one positive answer I could receive from the executive that he has communicated to the Airport Authority and there should not be any problem to allow the passenger as the pronounce of the name is same. Thanks for the same.
Anand
Anand
I also faced the same issue. They don't even do one alphabet change and told to re book. For 3600 of ticket I am getting back only rs 89 back.
Hi Kumbhar,
I read your answer on this link (https://www.consumercomplaints.in/go-air-spelling-mistake-while-booking-the-tic...⇄ I am also in a similar situation with a spelling o instead of an a. Wanted to know if you were allowed to board safely or not. Please respond by the earliest.
I read your answer on this link (https://www.consumercomplaints.in/go-air-spelling-mistake-while-booking-the-tic...⇄ I am also in a similar situation with a spelling o instead of an a. Wanted to know if you were allowed to board safely or not. Please respond by the earliest.
Yes, Go Air is really worst airline service... They are not allowing valid name changes as well.. Only money making company...
Will never book the ticket with this airline
Will never book the ticket with this airline
9%
Complaints
1928
Pending
0
Resolved
179
+91 22 6741 0000 [Head Office]
+91 92 2322 2111 [Customer Care]
1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
While on the other hand Spice jet changes it without even charging an additional amount.
I would never book a flight with GoAir ever. Having the worst experience.