Go Air — Terrible business practices

I booked a ticket from Chennai to Mumbai 4 months prior to travel. On the day of travel when I reached the airport I was told that the flight had been preponed and I had missed it as it was a no show. They had tried to contact me on the international mobile no but said it was not contactable as of course they didn't dial international code despite the no being longer. No email was sent to me. I had to then purchase another ticket worth Rs 10000 to fly to mumbai. The airline doesn't feel it's any of their responsibility and seems to feel that I have to fly whenever they feel it is convenient to fly rather than according to the schedule that they put out.

I do not feel refunding the price of the ticket I purchased 4 months is equivalent and they should compensate me for the difference in cost for me to buy another ticket on the day, as the fault was theirs and even if I was contacted, I couldn't just abandon my conference commitments to pleas the airline.

The airline no doubt saved a lot of money by probably combining two flights but the sacrifice was a couple of customers like me.