Go Air — Why dont your customeer care team does not pick up the calls

Address:

Gurgaon, Haryana

This is with reference to my Booking cancellation Reference: 2LAT9O. The ticket has been cancelled on 7th September, however till date the money has not been returned as yet ( 13th October). To enquire the same to your customer care, no one picks up the call. why it is so? is it that people are crazy to fly with Go air or you give a damn to your customers?