[Resolved]  Go Air — worst experience with Go Air

Address:

Srinagar, Jammu and Kashmir

My brother booked the ticket with Go air details as under: PNR No. 1PE369 Ticket No.[protected], 85, 86, 87 1) Tejwani Yogesh 2) Tejwani Divya 3) Tejwani Riya 4) Tejwant Anurag The flight was at 17:40 pm from Srinagar to Delhi on 25th March 2014.. My brother and his family came to airport at 4:00 pm sharp and got know know that the flight has gone. He was surprised and asked how? The response was that it was preponed . He asked have you informed the passengers. They said we are sorry. We can give you the ticket for tomorrow and asking for money as well. I also called up at [protected] (had a discussion with Mr. Vicky ). He also had no answer other than a big SORRY. My brothers entire journey is at stake now. 1) From Delhi he was supposed to at a Funeral which he will not be able to go (My family ticket was from Delhi to Haldwani by train of Today evening at 11: 00 p.m. ) 2) The additional stay at Srinagar with taxi and fooding 3) My business dealing are at stake 4) Mental pressure (Who is going to bear all these cost ) (Let me know that who is going to bear all these expenses) My Brother and his family are standing at Srinagar Airport. They will be standing their till any decision comes out. The ticket counter person has made him Under pressure and gave him the ticket for tomorrow. Kindly do the needful ASAP Just let me know that how the things can come on line. For me, My family, My entire network, Go air is going to be the worst service provider from today onwards. I am going to take up this issue in Social Media as well. I am not going to suggest GO air to anybody. This is not expected from a reputed airline line GO Air. This is the worst experience I am having with any of the airline. 26th March 2014: Nobody has approached us for help from Go Air. They even didnot bother to check where the passengers are staying. Worst Airline GOAIR