Go Airlines (india) Ltd. — One leather bag (brand new) badly damaged while handling by airline people.- claim original cost of rs.3, 500/= and inconvenience charges rs.2000/= | |||||
I with my 2 family members boarded from Bagdogra to New Delhi on 6th March, 2016 by hoping flight G8-154, PNR 7EUGU1, departure time 15:15 Hrs. and checked in 3 luggages. We reboarded from New Delhi to Mumbai on same day, flight no. G8-346 at 19:50 Hrs. (seat No. 21D, 21E & 21F) and rechecked in 3 luggages. Your Airline Check in counter issued Bags tag no. 0284G8376581, 0284G8376582 & 0284G8376586 showing total weight 42 kg. and Seq: 116/29. On arrival at Mumbai it was noticed that one of the checked in leather bag costing around Rs.3500/=+ was badly damaged while handling by your carrier/staff. Bag was brand new. I had immediately intimated to your person on the spot and in turn I was advised to lodge a complaint online with photograph on the website displayed on board. Photograph was taken at airport. Please arrange to get inspection, if required and arrange to pay me original cost of Rs.3, 500/= with inconvenience cost of Rs.2, 000/=. Bag may be collected. Was this information helpful? | |||||
GoAir customer support has been notified about the posted complaint. | |||||
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