Go Airlines (india) Ltd. — One leather bag (brand new) badly damaged while handling by airline people.- claim original cost of rs.3, 500/= and inconvenience charges rs.2000/=

Address:New Delhi, Delhi, 110035
Website:www.GoAir.in

I with my 2 family members boarded from Bagdogra to New Delhi on 6th March, 2016 by hoping flight G8-154, PNR 7EUGU1, departure time 15:15 Hrs. and checked in 3 luggages.
We reboarded from New Delhi to Mumbai on same day, flight no. G8-346 at 19:50 Hrs. (seat No. 21D, 21E & 21F) and rechecked in 3 luggages. Your Airline Check in counter issued Bags tag no. 0284G8376581, 0284G8376582 & 0284G8376586 showing total weight 42 kg. and Seq: 116/29.
On arrival at Mumbai it was noticed that one of the checked in leather bag costing around Rs.3500/=+ was badly damaged while handling by your carrier/staff. Bag was brand new. I had immediately intimated to your person on the spot and in turn I was advised to lodge a complaint online with photograph on the website displayed on board. Photograph was taken at airport.
Please arrange to get inspection, if required and arrange to pay me original cost of Rs.3, 500/= with inconvenience cost of Rs.2, 000/=. Bag may be collected.
+2 photos
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information