Go Bazaar — Cheddas Banana chips

I ordered the cheddas banana chips with order number ODL3YT0O6on 3rd sept 23.

The current status of order is show NA and it is never changing.

I tried to contact them with all the way possible but there is no response till now. In WhatsApp number group also no reply

Please look into this matter ASAP.
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I have placed two orders and both show as shipped, but till date have not received them.Nor are any shipping details available. Messages sent by email, whatsapp are not answered nor am I able to reach them over the phone.
Is there anybody who can help in this respect, either get the ordered material or refund the money.
Thanks.

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