Go Ibibo — Refund not received

Booking I'd: N6ED964GT Airline PNR: D964GT These are the details of my flight which I booked with goibibo. My return flight was cancelled and the airline has refunded the amount in your company's account. I have been trying to get in touch with all the details and no one has responded back to me from goibibo. I request you to please look into it and refund my amount asap. My phone no. is [protected] Regards, Mohit The airlines email::: RE: full amount refunded/D964GT CRM:00292555 Dear Sir/Ma'am, Thank you for writing to IndiGo. With regards to your mail, we would like to confirm that under your IndiGo PNR/ booking reference D964GT, an amount of INR 12, 152.00 has been refunded to agency account originally used for making reservation, the same will be reflected in agency account within 24 to 48 hours. Further, we would like to request you to kindly get in touch with the concerned travel agency to claim refund. Trust this clarifies. In case of any further assistance, please feel free to contact to our 24*7 call center at [protected] or [protected] or visit our website www.goindigo.in. Best Regards Rashmi Customer Relations InterGlobe Aviation Limited ("IndiGo") Tower D, 5th floor, Global Business Park Mehrauli Gurgaon Road Gurgaon - 122002, Haryana Fax:[protected] Web:- www.goindigo.in