GoAir — Air ticket purchased and no service provided

Address:

B3 AASHIYANA, HAVELI, CURTI, PONDA, GOA

My name ussain chalil

My goair pnr no. Qfkhne
Ticket booked on 21 may 2020.
Amount paid inr. 12632.00
Goair neither intimated me the flight status nor given any message and they cancelled the flight.
I went to airport in taxi by paying inr. 2500.
I met goair rep mr. Deepanshu nijhawan at chandigarh airport. He told no flight to goa today. He was saying money will be refunded.
But till date there is no message from goair.