GoAir — baggage damage

The bag was not received from the belt it was damaged and bring by individual person. The bag was locked initially though it has been received as open with some items missing. The bag was also broken fully. Total loss of bag and including missing items in bag is 2500 rs.

There is no responsible authority was there to reply. And after 90 mins of struggle one representative gave only 300 rs to us and behave rudely and tell us to complain anywhere you want.

Please compensate my loss of 2500 rs to avoid any legal action.

My pnr for the flight is zf5d2e and seat no is 16a.

The flight no is g8 552.

Mr hayden omllea not ready to give his contact number and behave rudely.
Mr suraj maheta is responding and desire to sign on blank paper.

The finally prepared damaged baggae report not readable.

Kindly compensate my loss with 2 to 3 days.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information