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GoAir — Baggage damage - G8 393

Flight No. G8 393
Seat No: 11F
PNR: D42R7F
Name of passenger : Somnath Sen
Flight Date : 14th Feb.
Baggage Tag no: G8 [protected]

On receipt of baggage at Pune airport, I have found my baggage to be
damaged. I have submitted an official complaint through your customer
service representative present in Pune airport. A "Damaged baggage report"
has been filed by me and the damage has been witnessed by your CSR.

I am attaching a snapshot of the Damaged baggage report and pictures of the
damaged luggage. The luggage is not in the state of future use.

I have been offered a compensation of 1500 INR by GoAir which does not cover the expense of this bag
+6 photos
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GoAir customer support has been notified about the posted complaint.
May 18, 2021
Updated by somnathsen08 The consumer complaint team had called and agreed to resolve the issue.
It has been more than a month and they have again stopped replying to me.
Kindly support.
Mail back up available with me as evidence.
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