GoAir — Baggage lost

Address:Jaipur, Rajasthan, 302018

I was travelling by GoAir G8-390 from Mumbai to Jaipur on Saturday 15 April, 2017 my PNR is GA5EEJ. My flight landed in Jaipur airport but I could not find my baggage. I complaint to the duty manager Mr. Narender that my luggage has been lost.I made a written complaint regarding the same on the very day the tag number was 136383. Mr Narender assured me that he will make a search and inform me .I made several calls to him and asked him to do the needful but he is not cooperating, sometimes he says it has been found and later he denies it.He told me that he will inform me in the evening but he did not.On 16th April when I called him he rudely said he will inform me whenever it is possible for him to search.
Request you to search immediately as there were important documents and valuables in the luggage
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information