GoAir — boarding pass not provided even though I arrived on time for my flight.

Address:

Mumbai City, Maharashtra, 400101

Hi,

I was supposed to fly by flight no g8 395 from mumbai to lucknow at 10.55 am. I arrived at the check in gate well within time approximately 15 minutes before the boarding gates get 45 minutes closing deadline. The person at the check in gate saw my ticket and said the boarding has been closed and you are late despite being on time.
The person did not provide me a reason for closing the gate earlier than usual and could not give me valid enough reason in writing for not letting me fly with my ticket.
There was no help provided by go air officials and all they said is we will put you in next flight.
No apology was provided for this mistake and as a traveler i have to suffer.