GoAir — cancelation of flights

Go air service is useless, they are themselves cancelling the flights and are not providing any other option to customer. This is the 3rd time i saw the flight cancellation from there side. My family is traveling from bangalore to jammu and we had a goair ticket from delhi to jammu, now the flight is cancelled so due to them my family had to face issues. If these people can't provide the service properly then they should stop there business.
We can understand some issues with the airline but they should provide some other way so that customer will not face any problem.
Now we have to spend more time and money both in order to travel from delhi to jammu.
Also goair customer care call is not connecting, why u have give the numbers if no one is gonna receive the call.
I really wanna answer for all the inconveniences that my family will have to face now