[Resolved]  GoAir — Cancelled flight, customer service unresponsive

Address: 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India Nearest Landmark : Deepak Talkies

I received an email from GoAir 4 days ago stating my flight was cancelled. I have been trying to contact their customer service to either get a refund or to reschedule my flight, but not a single call was answered.
They claim that rescheduling can be done through their website, but I don't see any available flights for the next two weeks.
I raised complaints through Twitter, to which they responded that they would get their team to call back. It's been two days, and I still haven't heard from them.

It's quite frustrating to see them put in zero effort in helping their customers out with problems they created.
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Yes (6)
Apr 29, 2021
Complaint marked as Resolved 
They returned my call and I received a complete refund.
GoAir customer support has been notified about the posted complaint.
 
1 Comment

Comments

absolutely correct...worst service flights get cancelled and no money refunded

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