GoAir — compensation for my 2 damaged bag

Website:goair

My parents had traveled from goair recently with 2 items of luggage..
on reaching Kolkata 1 of the luggage was missing and the other was broken...
On enquiring about the luggage they had to wait for 2 hrs for the 2nd luggage to come back at midnight as the goair team had misplaced the luggage ..
the 2nd luggage too was broken when received...
now from one of my luggage bags few of my branded clothes are missing which were quite expensive...and both the luggages are beyond repair..
i did complain about it to goair but they are not giving me enough compensation...
i want them to either replace both of my luggage bags.. or provide me enough compensation so that i can get it replaced..not to forget about the clothes that are missing...
I want a proper companesation..so i dont bear any losses from my side ...
Please check into this matter...
GoAir Flight - 20 Aug 2018 - Hyd to Kolkata G8-122
pnr- O1HZ6
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