GoAir — delay in flight and misguidance by goair about further course of action

Address:Adyar, Chennai, Tamil Nadu, 600020

Gaair flight g8 911 chennai - ahmedabad, 11th july 2019, 06:55 am.

Flight got delayed due to technical snag. However, passengers were informed that 1 hour delay, then again 1 hour delay and so on. Now it is 13:00 hours no staff from goair at the spot. No clue when the flight is going to take off or another flight is arranged or cancelled.

This one hour delay, again one hour delay leading to 6 hours delay so far has passengers not taking decision to cancel he ticket and book another ticket. Goair also didn't take any decision yet.

What should the passengers do now? Should they wait or go back?

My wife and son are stranded there in the airport.

Pnr no. Y94kpj
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information