GoAir — delayed flight from jammu to delhi

Dear sir,

This is to inform you that it is the first time i have having worst experience with the airlines that too because of go air. I have booked the ticket in go air for the first time and this will be my last travel by this airline.

So much of delay. We need to arrive the destination on urgent basis because of which one is booking the ticket by air, otherwise we could have gone at a much cheaper fare from other sources. Flight was expected to leave by 11:15 (G8697 from jammu to delhi) and still has not arrived.

What should one do. Pls look into on priority.