GoAir — delayed the flight no 626 on 27.06.2019 @10 hrs

Respected sir,

I am writing this letter to make a complaint regarding your flight delay of (Flight no g8 425delhi to hyd) g8 626) from (Hyd) to (Kannur). It was a connecting flight. Started from delhi @ 5.45am and reached hyd @8.00am. It is not the first time that we are facing such issue. Passengers buy expensive tickets because they have important work to do or to be at their desired place for an important reason. But i guess you people do not consider our engagements or tasks important.

I had a very important meeting to attend which i could not because of your poor service. This is not a professional way to deal with us. We are not paying a handsome amount for such blunders. If we are paying well to your airline we expect quality service. The flight was delayed without prior information and we had to wait at the airport for 10 hours. No one of the staff members were cooperating with us. I am really sorry but you have lost your quality. I am never going to travel with your airline again. This was my last and worst experience. So i kindly i request you to refund the amount. Thank you.

Regards
Prajith. K

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