GoAir — Denial to board flight

Address:

Mumbai City, Maharashtra, 400703

Following passengers were supposed to board 10:15 goair flight g8-395 from mumbai to lucknow on may 30, 2016:
Siddhant singh-9cngmd
Payal pardeshi-urommn
Shriya singh-amh3tx
Alma singh-91tw9x

The tickets were booked on the same day at 7:45am due to a tragedy in the family. It was vital for the passengers to take the flight for emotional as well as ritual factors as a cremation was being held up just for them to reach their home.

Despite reaching the goair counter on time i. E at 9:10 and making the officials aware of the tragic circumstances, and after being sent from counter to counter, the boarding was denied citing various technicalities.

Just want to bring to your notice the kind of mental torture and harassment the passengers were subjected to and make sure that such kind of inhuman behaviour doesn't happen in future.