GoAir — denied for boarding pass and charged 3250/- for transfer to next flight

Address:

411048

Hi,
My name is devendra jain. I had goair flight g8-171 from delhi at 18:20 hrs on 20 oct 2017 terminal 1d. Pnr : sb5ejn
It costed me 3512 inr), i reached at the counter at 5:39 pm due to delhi traffic otherwise i would be there at least 2 hrs back. Still goair denied me to give boarding pass, and i pleaded, requested and tried to convince them that i still have 45 mins, and it's very urgent me to reach pune, as next day i had international flight (On 21st from pune). But they didnt listen to me and denied for boarding pass and forced me to take another ticket for next flight and i was stranded, i couldn't go back, i had no option except to get my ticket transferred for next flight (G8 175). For doing so, they again charged 3250 inr as transfer fee.
Just because of goair official's negligence, adamant and inappropriate behavior i had to pay two times, 3512 + 3250 = 6762, was total cost to me for just one way flight from delhi to pune. Your representative even don't bother to listen to me with courtesy and in helping voice or assistance.
It' we people because of which you stand in market, if you don't treat us well, you will be gone.
I want complete refund of it. Let me keep you very straight, if i don't get the refund, i have all proofs, will file case in consumer court as well if needed if justice is not done. I still have boarding pass and ticket to take this forward.
This was my first and last flight with you, and will not be choice of flight in my entire community, foes, folks and entire social network i have, entire office network that i have and wherever i can spread this incident as an eye opener repeatedly in my entire life span. Truth will prevail for sure everywhere.