GoAir — Departure gate closed and boarding passes issued

Address:	380015
Website:	[email protected] / [email protected]

Mr kirit v. Shah and five othre family members
Pnr no : g8- 4e1l82 - status : confirmed
Flight go air g8183
Air craft 320
Date of travel:[protected] dep. Time 09.15pm

We have reported at the counter at 7.30 pm terminal id at go air counter. At 7.40 pm the officer onduty has issued boarding passesd with seat no 31 a to f for we six family members whereas he was well aware about the pre pond of flight departure time. He was also well aware that if we cross the security gate but gate 2b is closed and we shall not be able to board flight.

The officer on duty was correct. Everything happen as he desired. We missed the flight and we lost the money paid for the tickets. There was no alternative given by the officer on duty when we reported him about our sad story.

We now request for the refund of our airfare as we are punished for no fault on our side but this is the pre plan idea of officer on duty to see that we lost our money.