GoAir — disallowed to board against pnr no z5fp6p

Address:	Howrah, West Bengal, 711205
Website:	Personal

We had a booking under the above mentioned pnr round trip ccu & ixb. But we were unable to board our flight from ixb to ccu as the boarding was completed at 14.13 hrs. We agree that the check in should be 45 minutes prior from the time of departure but due to huge traffic in siliguri city we reached the airport at 14.13 hrs. The reservation counter person said that due to heavy demand of seats they have allowed other passengers against our tickets. Please note that we were six persons including of two senior citizens and one baby of 3 years. It was really very shocking for us and we suffered a lot due to this poor service. Moreover we had to spent lot of money for alternate option. It is very obvious that we would to like demand a refund for this non compliance of service.