GoAir — Flight cancellation by goair

Address:Mumbai City, Maharashtra, 400068

I booked my tickets for mumbai to kochi flight for 1st july morning. Pnr-1gtkpa

A week back i suddenly got a message that their flight has been cancelled. I had already made all the bookings for hotels and activities for kerala.

Now they said we can put you in another flight +-30 days or we will give full refund.

My concern is that although it is full refund but i had to shell out 5k extra to book other tickets in the last week of my travel. This was for no mistake of mine.

While i understand that flight get cancelled but this is happening frequently with goair.in such scenarios the refunds must be processed on the price for that particular date.
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Booked well in advance but Go air cancelled my flights and when I called up customer care then nobody turned up to receive my call. Customer care really needs to ramp-up their service process else customers would be definitely give a harsh hit on reputation of Goair.

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