Hi All
We have booked direct flight ticket from Hyderabad to Chandigarh on 12 th March 2022.
But atlast moment they are cancelling the ticket due to operational issues.
They give options for full refund and other dates.
But from the above options, I am not satisfied because
1. Full refund - if I book ticket now, it costs me around 7000 extra.
So I demand full refund plus compensation amount as 7000
2. Other dates options - it is not feasible for me to travel other than Saturday and Sunday. Because all the iteinary plans will get disturbed.
Secondly, if I cancel return ticket also, I will be in loss as cancellation amount. Even Go First guys are not ready to pay for that .
When I mentioned my points, supervisor talking about terms and conditions, they are making customer fool. They are not ready to pay compensation amount.
I demand from the above problem given below:
1. Provide compensation amount in addition to total flight fare.
2. Give alternate flight on Saturday either direct or connecting
3. Change the destination to New Delhi, and pay the transportation amount from new Delhi to Chandigarh
With Regards,
Chandan Patro
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