GoAir — Flight cancelled

Address:

Thane, Maharashtra, 401107

I have booked flight from Mumbai to DEL & DEL TO Jammu well in advance. PNR IXPZBZ, CEYMSZ. The connecting flight is cancelled & I m informed via email & msg less than 48 hrs from the departure of the flight. I tried getting in touch with your both customer care numbers at least 20 times which says always busy. And in the midnight when by chance got through your customer no. after numerous try what I heard that you are running only one flight from del to Jammu at 02.05 pm and you have no vacancy for 7th July. I have everything planned and I can not shuffle my dates as my concurrent forwarding booking of my travel and hotel stay everything was booked. This is really unacceptable and poor service which you are offering to your customers. I am surprised with so conveniently you guys are producing inconvinience to your customers. I am extremely disappointed with the service and unfortunately I have to cancel out my ticket from del to Jammu. Now as I am trying to rebook a new ticket it is costing me thrice the cost on what I have booked who will pay the difference. Why customer will suffer for your negligence. Please get back to me with a solution.