GoAir — Flight Cancelled, Customer care no response and no alternate flight given

GoAir cancelled flight from Jaipur to Kolkata on 21 Feb 2022 9 am and didn't give any prior information (no calls at all from GoAir customer care). I came to know when I tried web check in on 19 Feb. When I tried to call Go Air customer care they didn't pick up the call ever after multiple calls. Then I called Yatra.com and they said GoAir will only give me a refund and that will take upto 30 days. Now the flight prices were 3 times the previous booking amount. I was forced to book an Indigo flight on 21 Feb 7:45 am which costed me Rs 26608. As GoFirst was unresponsive I went to Twitter and then GoFirst team called me when I had landed in Kolkata at 10:45 am. I discussed with agent and asked for compensation for my monetary loss. The agent asked me to email [protected]@flygofirst.com for compensation. After a week on 1 March I received email from email from GoAir and they denied any compensation. They will only be providing refund of original ticket which was Rs 9739 paid on 31 Jan 2022. On 3rd March 2022 I received email form Yatra.com (website through which I booked GoAir flight) that Rs 8839 will be refunded whereas I had paid Rs 9739 for the 3 tickets. Yatra.com is saying I am liable to pay them convenience fee of Rs 900 even though GoAir cancelled. Thus my total loss is Rs 27508 and harassment for my parents.