GoAir — flight cancelled no further information provided

Received a message from goair stating the flight is cancelled and please contact customer care for assistance but no one is responding on call and the website says the the pnr is still booked and flight on schedule.
No formal mail or webpage link for rescheduling provided.
As per the government regulations i was to be provided an alternative flight (Same or external carriers)
Pnr:me2kxx
02-feb-2020 g-8 554 (Hyd-amd)